Tan Brown San Francisco Diagonal Leather Briefcase

Divina Denuevo

• Type: Independent Artisan

Based in Vancouver, Canada, designers Victoria Ronco and Dave Kelly search high and low for antique and vintage hardware and adornments to add to their leather creations.

They re-purpose lost and redundant items that the world has cast aside like keys that no longer open doors and locks that have lost their place as time has worn on.

Get the Lowdown:

This item ships from Vancouver, Canada.

Made to Order

This item is Made to Order. Please allow two weeks after you place your order with Oak Roads for the artisan to manufacture your item before it ships out.

Canadian Orders

Canadian orders are typically sent via Canada Post and arrive in 4-10 days, depending on destination. Oak Roads does not guarantee that shipments will arrive within this timeframe. 

American Orders

American orders are typically sent via Canada Post and / or USPS. Shipments typically arrive in 4-10 days, depending on the final destination and the speed in which your local customs office processes the package. Please keep in mind that you may be responsible for customs duties and taxes when your order arrives at your local customs office.

International Orders

Oak Roads does not ship directly to other countries outside of the U.S. and Canada. International customers can still shop with us by using an order forwarding service like MyUS.com. Unexpected shipping delays can occur when crossing international borders so your shipping times may vary. Where required, applicable duties and taxes must be paid to the carrier upon receipt.

Extended Warranty

This item qualifies for the Oak Roads Free Extended Warranty program which automatically adds one full year of additional warranty service to the existing manufacturer's warranty.

Returns and Exchanges

Divina Denuevo products can be returned within 7 days after receiving the product. Return the item (new, unused, unmarked, undamaged) in its dust cover and original packaging for a full refund, less shipping costs. Returns are subject to inspection and approval before a credit can be issued. The customer is responsible for the cost of shipping the returned product.

Manufacturer's Warranty

Every Divina Denuevo product is built to last and lovingly handmade from start to finish by two people. Divina stands behind their work and are proud to offer a lifetime warranty covering all craftsmanship (sewing and riveting) and hardware (buckles, D rings, zippers, snaps, and other parts) used in the construction of their products. This warranty applies to product hardware and construction under responsible use.

While their work is designed to provide you with many years of use, Divina Denuevo is not responsible for common wear and tear, use beyond the reasonable useful life of the product or misuse of the product. We sincerely value your patronage and will always do our absolute best to go the extra mile to ensure that you are happy with every Divina Denuevo purchase.

If custom work or repair is done on the bag by any individual or any company not authorized by Divina Denuevo, the warranty will be void.

Requesting a Return or Repair

In the unlikely event that you wish to return your Divina Denuevo product or need a warranty repair, contact returns@oakroads.com and provide your original Oak Roads order number. Oak Roads will contact Divina Denuevo on your behalf and coordinate your service.

• If you are requesting warranty service, please include images of the item and the area of concern in your original email.
• Oak Roads will issue you a Return Authorization Number (RA#) and provide instructions on where to send your item for repair. No repairs will be processed without this Return Authorization Number.
• Use care in your packing method. Shoulder straps should be placed inside the item. All handles must be positioned away from the body of the case or tucked inside the item to prevent impressions in the leather. We can not be held responsible for any damage caused by improper packing.
• Send your item using tracked delivery (UPS, FedEx, Express Mail, etc.) and provide the tracking information to returns@oakroads.com. Oak Roads will not be responsible for the cost of shipping or for packages lost or damaged during shipping. The responsibility for lost or damaged packages will be that of the carrier.

Once the item is received, it is typically repaired or replaced and shipped directly back to you.